Customer Delight or Customer Surprise?

I needed a 2GB micro-sd card for my mobile Alcatel OT 517D. The mobile specs at the company site & seller site indicate that memory is expandable via Micro-SD upto 2GB.

Rant #1: Check the company site for mobile description at this link. Image is not visible on the page, as it points to an image asset that does not exist. How hard is it to track 404 errors on your site using G-Anl or any other tool?

I checked many sites on data storage, but none of them clarify whether adding a 4GB card will be rejected or will only allow 2GB to be available. I ordered a 2GB micro-sd card with adapter at snapdeal site - see link. The adapter was to allow easy tranfer to laptop via SD Card slot.

Rant #2: Why does the page title on browser say 'Pay Rs 177 ... worth Rs 599 ...' while the details below indicate price as Rs 179 on MRP of Rs 499? How hard is it to ensure consistency of information, especially when using some sort of a CMS for such sites?

Interestingly, I received the package with an invoice slip indicating '2GB Micro-SD Card with Adapter', however the actual product is 4GB Micro-SD card with Adapter with MRP as 699! It looks closer to another product - see link (with offer price as 275 on MRP or Rs 999).

Rant #3: Why lie on the MRP to fake the discount, when the ugly truth will be evident the moment the customer opens the package? Is this a legitimate practice?

Finally, I'm not sure if I can use the free 'upgrade' at all. I have asked them to check if this error was intentional or an oversight, but there has been no response within 24 hrs. Will update once I hear something from them.

Update on 22-Feb-12:
I was informed that the complaint has been forwarded to concerned dept. Then I was asked to rate on the support received!!! What was the support that needs to be rated???

Update on 25-Feb-12:
I was asked to pack the product & label it for return, then call BlueDart with some account number & send the AWB to them. Great! Then what??? I have asked them what to expect after I follow their instructions, as I don't see any step where the correct product gets delivered.
Just saw a newspaper ad of a magazine covering Snapdeal v/s Flipkart. I think the snapdeal guys are clueless about whom they are trying to compete with...